Each box includes 10 goodies - themed toys and plushies, a hard chew, rope toys and essentials - giving your dog over 10 reasons to wag and play!

Nope! Unlike other companies, we don't lock you into a subscription. Every box is a one-time purchase.

Yes! Our toys are made from pet-safe materials and tested for durability. However, no toy is indestructible-please supervise playtime and remove toys if they show heavy wear.

Our toys are selected to suit most small, medium, and large dogs. If your pup is an extreme chewer, we recommend close supervision and tougher toy choices when available.

Not at the moment but we may in the future. Keep an eye on our store and announcements.

We release fresh themes year-round, including holidays (Christmas, Halloween, Valentine's Day), seasonal adventures, and fun themes like Pizza Party or Beach Vibes.

Nope, it's part of the surprise! But we always share sneak peeks around our website and social media.

Most boxes include a chew, but not edible treats (to avoid dietary restrictions). All items are toy or accessory focused.

Orders ship within 1-2 business days. Standard U.S. shipping usually takes 1-5 business days to arrive.

At the moment, we only ship within the U.S. Expanding worldwide is on our future roadmap.

Shipping is calculated at checkout but starts at $5.99. We sometimes offer free shipping promotions - sign up for our newsletter to catch them!

Yes! Once your order ships, you'll get an email with your tracking number.

Yes! You can order as many as you'd like, and they make amazing gifts too.

Currently, we don't offer scheduled deliveries, but you can place your order ahead of time to make sure it arrives close to your desired date.

If your box or items arrive damaged, please contact us within 7 days of the delivery date with photos, and we'll send a replacement or issue a refund.

For safety and hygiene reasons, we cannot accept returns on used toys or chews. Every dog is different, but we aim to pack variety so there's always something they'll love.

Refunds are provided for defective or incorrect items. Reach out to us with details, and we'll take care of it quickly.

Contact us right away—we'll send you the correct themed box at no extra charge.

Absolutely! Just enter the recipient's address at checkout, and we'll ship it straight to them.

Yes! At checkout, you can add a personalized note to make your gift extra special.

Yes! Digital gift cards are available so dog lovers can pick their favorite box themselves.

We believe in flexibility—no subscriptions, no surprises on your bill. You choose when to treat your pup!

Follow us on Instagram, Facebook, or sign up for our email list to get first access to new launches and discounts.

Yes! Contact us directly if you'd like to order multiple boxes for events, giveaways, or corporate gifts.

You can email us anytime through our contact page or at help@pawlipop.com.